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Average call blocking probability with uniform traffic distribution. | Download Scientific Diagram
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SOLVED: The amount of time that a customer waits on hold at a call center can be modeled by a uniform distribution on the interval from 0 seconds to 120 seconds. PART
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Automatic Call Distribution: ACD Overview & Real Examples
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Incoming Call Distribution Group - ppt download
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Automatic Call Distribution: ACD Overview & Real Examples
Automatic Call Distribution: ACD Overview & Real Examples